I am under Milestone Care Plus but have been unsuccessful in escalating this bug.Find and milestone licenses would be downloaded and effective solution is accessible via software? Video installation process was almost always offline. I recently converted from XProtect Express and am on the latest release of XProtect Express+. It’s probably caused by the high frame rate and resolution I run, but for a commercial product, I would hope for better QA.
As a software engineer, it’s obvious that there is a memory leak in the app. When left viewing the 9 camera display, the app crashes consistently after about 24-36 hours of use.
Streams are configured for 30fps at 1080p in the Milestone Mobile’s “Performance” configuration. Cameras are a mix of 1080p and 4K Axis devices. The Milestone server and iPad are on the same local network. I use it on a dedicated iPad Air viewing a 3x3 (9 total) camera view. It can be reproduced by setting “Stay awake” from settings to on, and then leaving the app open permanently. There is a memory leak in the current build. Might want to go back to the drawing board guys, there’s a lot of issues here and none of them I’ve found a workaround for yet. Which I had to give it because even with 4 Xeon core processors, it was still maxing out the cpu constantly.
My $800 NightOwl System is putting your software to shame running with CONSIDERABLY more power.
Will not be upgrading my license for more cameras as anticipated during initial setup. THIS ABSOLUTELY DEFEATS THE PURPOSE OF VIEWING IT REMOTELY! If I wanted my cams to only be viewable when I’m home I could’ve gone a lot cheaper. So basically if there’s motion on the camera while you’re viewing it remotely, it’s going to stop working an freeze badly until motion recording stops. This mostly happens as the camera is kicking back n forth between motion recording and not. When I connect to mobile data good luck actually seeing anything for more than a few choppy seconds at a time before the image pixelates and bleeds together or freezes. Furthermore the app works just fine over WiFi and my other camera system (NightOwl) works just fine on my mobile over LTE. I have a business grade internet connection, the server has 6 cores and 20 gb or ram so I know that’s not the problem. Please go to to find your local authorized Milestone reseller or distributor.
For further details on getting started, visit Milestone distributes and sells its market-leading XProtect® VMS and the Milestone Husky NVR Series through an authorized partner channel of distributors and resellers in more than 115 countries around the world. In order to connect and view cameras from your Milestone system, you should have the latest version of the Milestone surveillance system and the XProtect Mobile server installed. XProtect Mobile includes access to a demo server so you can explore the product even if you do not have a Milestone system installed already.